Are you navigating complex challenges in your practice?
Looking for guidance to strengthen your co-design approach?
Introducing participatory practices to your organisation?

We’re here to support your growth with personalised coaching, mentoring and supervision.

What you gain

  • Enhanced confidence: Build your ability to communicate effectively, lead co-design processes, and achieve equitable outcomes.

  • Practical solutions: get expert guidance on project planning, workshop design, and ethical considerations specific to your context

  • Professional growth: develop your capabilities while staying true to the principles and values of equity and inclusion

  • Strategic support: access frameworks, resources, and networks to strengthen your practice

  • Emotional resilience: receive validation and support to navigate challenges in this emerging field

How we work together

We can play the role of coach, mentor, supervisor or advisor. Whatever you call it, this kind of individual learning partnership has some common characteristics:

  • We begin with a conversation to understand your goals and requirements, then design an engagement to support you.

  • A typical engagement is a series of 50 minute online sessions, supplemented with email follow-up and curated resource recommendations.

  • You schedule sessions via our online booking system, at a time and frequency that suits you.

  • Our first session explores your objectives and preferences more deeply, determines our role and approach, and establishes a working relationship and shared expectations.

  • At the start of every conversation, we ask some ‘contracting’ questions designed to right-size the issue or topic you’re bringing and understand what you need from the session.

  • Towards the end of each session, you’re encouraged to reflect on what was useful from what we covered, and supported to identify concrete next steps, where relevant.

Flexible support

  • Choose between regular scheduled sessions or flexible bookings

  • Includes time for us to review materials and provide written feedback

  • Access to our extensive resource hub, to explore curated resources in your own time

  • Additional resource recommendations tailored to your needs

Mentoring packages

A purple image with the title 'Introductory individual mentoring package' and a circle divided into a white and orange section, with a small logo with the words 'New Know How' in the bottom right corner.

INTRODUCTORY
INDIVIDUAL PACKAGE

$1045 AUD inc. GST

  • 1 x 75-minute introductory session

  • 2 x 50-minute sessions, over a 6-month engagement period

  • For new clients and participants

  • Includes access to the resource database and email contact between sessions

A green image with the title 'Renewing individual mentoring package' and four circles - three are white and one is orange, with a small logo with the words 'New Know How' in the bottom right corner.

RENEWING
INDIVIDUAL PACKAGE

$960 AUD inc. GST

  • 3 x 50-minute sessions over a 6-month engagement period

  • Only for existing clients and participants, within four months of participating in training, coaching or mentoring with New Know How

  • Includes access to the resource database and email contact between sessions

Yellow background with text that reads 'One year individual package.' Diagram showing a 12-month cycle with a highlighted section, and a small icon with arrows pointing to words 'New,' 'Know,' and 'How.'

ONE YEAR
INDIVIDUAL PACKAGE

$2090 AUD inc. GST

  • 7 x 50-minute sessions over a 12-month engagement period

  • Available to all — best value, giving access to mentoring and resources across a full year

  • Includes access to the resource database and email contact between sessions

  • “Emma’s mentoring met me where I was at in my learning, and our gently curious conversations helped me stay aligned with the principles of co-design while encouraging me to experiment with new techniques. Emma’s conceptual clarity, practical knowledge, and broad networks have been a brilliant resource for my co-design practice.”

    Emma Constantine, Head of Innovation & New Business, McAuley

  • “Emma’s warm coaching style of mentorship, and willingness to share her vast co-design expertise, has really supported my development personally and professionally. I couldn’t recommend Emma’s mentorship sessions or courses more to those looking to develop their co-design practice.”

    Laura Griffin, Consumer Engagement & Co-design Manager, Agency for Clinical Innovation

  • “What I got out of just the first session was enough value to justify the cost of the entire 5 sessions... The longer term impact that coaching had on the quality of my work and my thought processes was unbelievable. I really don’t want to exaggerate it. I felt more confident communicating my work, more assured of myself in client meetings and vastly more efficient with my time without decreasing my effectiveness on projects.”

    Michael Lim, Director , YLab

Zenaida Beatson, Director & Designer, For Purpose

Get started

Ready to explore how mentoring could support your practice? Contact us to discuss your needs and see if we're a good fit for working together.

If you're looking for support as a team or on a specific project, check out our team coaching options.

Contact us